Product
Yes, indeed, all the pearls used in our jewelry are authentic. Each one has been meticulously selected for its genuine quality, ensuring that every piece radiates the natural beauty and elegance that only real pearls can provide.
With a commitment to sustainability and ethical sourcing, we meticulously select only the finest pearls from trusted suppliers. Each pearl in our collection is chosen for its exceptional luster, shape, and color, ensuring that every piece of jewelry exudes unmatched quality and sophistication.
Our jewelry pieces are crafted with the finest materials to ensure both quality and durability. Each piece is meticulously designed using either sterling silver or 18k gold vermeil, providing a luxurious finish that exudes elegance and sophistication. With meticulous attention to detail and superior craftsmanship, our pieces are not just accessories, but timeless works of art that will be treasured for years to come.
Gold vermeil contains a much thicker layer of gold than gold-plated jewelry. Jewelry that is gold-plated only requires the gold layer to be 0.5 microns thick, which is super thin! The plating process is similar to vermeil, however, the base is a more affordable metal like copper. Vermeil is much less likely to fade, tarnish, or wear down.
Silver Jewelry:
- Use a soft, lint-free cloth to gently polish the silver and remove any tarnish.
- Avoid using abrasive materials or harsh chemicals, as they can damage the silver.
Pearl Jewelry:
- Wipe pearls with a soft, damp cloth after each wear to remove any oils or dirt.
- Avoid exposing pearls to harsh chemicals, including perfume, hairspray, and cosmetics.
- Store pearls separately from other jewelry to prevent scratching, ideally in a soft pouch or lined jewelry box.
By following these care instructions, you can help preserve the beauty and longevity of your silver and pearl jewelry.
Order
We will dispatch your items within 48 hours. If you need to cancel or modify your order, please contact us at orders@dandelionspromise.com as soon as possible after placing it. We will make every effort to accommodate your request. However, once the order has been shipped, it cannot be cancelled or modified.
Shipping & Returns
At this time, we exclusively ship to addresses within the US and Canada. Orders totaling $100 or more qualify for free shipping.
US - $5 shipping fee with an estimated delivery time of 7-10 business days.
Canada - $6 shipping fee with an estimated delivery time of 8-10 business days.
Return Policy:
If you receive a product with quality issues, we offer a 14-day return window for eligible items. To request a return, please contact our customer service team at orders@dandelionspromise.com.
Due to the unique nature of our jewelry and hygiene reasons, we regret that we are unable to accept returns or exchanges for reasons other than quality issues. Once worn, these items come into direct contact with bodily fluids and skin, making them unsuitable for resale due to health and safety concerns. This policy is in place to maintain the integrity of our products and protect our customers. Please consider this policy before making your purchase.
Read the full return policy.